Graul’s Market asserts that our customers’ personal information is kept safe and is for the sole use of Graul’s Market. We will not sell or otherwise distribute your information to any other entity for any reason. Personal Information is gathered from our customers at time of checkout for shipping and/or billing purposes only. At that time, a user may also choose to opt-in to our email marketing. Email marketing opt-ins are also kept confidential, and will be used only to send our legitimate marketing materials to our customers. We will not sell this information to any other company or individual.

Other portions of this website also allow users to submit information to the site. In those instances we require the user to enter a valid email address. This address is collected in order to verify the legitimacy of the user’s post to the site, and/or to provide us with a means of answering the particular user’s question(s). This user’s address is not added to our newsletter list, nor will it be re-distributed for any reason. Our Contact Us form is an example of this. We wish to make it clear that we strongly oppose the use of unsolicited bulk email (SPAM), and will not, for any reason, abuse the privacy of our customers.

If you feel you’ve received unsolicited junk email as a result of using our website, please contact us and report the incident.

Information Collection

We only will collect personally identifiable information (such as name, address, telephone number, e-mail address or credit card information) that you voluntarily provide through our Web site or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our website and better meet your needs.

On some pages, you can submit information about other people. For example to alert a friend of a useful product or information page, you will need to submit the recipient’s name and email address.

This website utilizes SSL (Secure Socket Layers) technology to encrypt all communication between the user’s PC and the website. An SSL Certificate establishes a private communication channel enabling encryption of the data during transmission. Encryption scrambles the data, essentially creating an envelope for message privacy.

Use of Information

The information you supply will be used by us to fulfill your orders for our products and services, respond to your inquiries, supply you with requested information the products and services. We may also use the information to inform you about new features, products or services if you explicitly instructed us to do so.

Return/Refund Policy

All sales are final. If you receive a defective product please contact us.

Delivery Policy

Items are shipped the next business day using UPS. Shipping time depends on what option you choose in the checkout process. Gift cards are mailed using the U.S. Postal Service

Terms and Conditions

Graul’s Market. (distributes and sells products and provides products and services to you when you visit or shop on our websites or at our stores, use our mobile applications, or use software we provide in connection with any of the foregoing (collectively, the “Service”). These Service Terms govern your use of the Service. By using the Service you accept the Terms, so read them all carefully. If you do not agree, do not use the Service and uninstall our applications.

In some instances, both the Terms and separate terms will apply to your use of the Service (“Additional Terms”),and will become part of the Terms. To the extent there is a conflict between Additional Terms and any other Terms, the Additional Terms will control unless they expressly state otherwise.